What is the Sun Country Delay Refund Policy?

Do I get a refund when Sun Country delays a flight?

When you arrive late at your destination owing to a flight delay, the Sun Country Delay Refund Policy doesn’t require the airline to pay you compensation. But, if you arrive late owing to denied boarding at the airport, even if the airline arranges for an alternate flight you will qualify for compensation under the situations given below.

When you arrive between 1–4 hours at your destination — 200% of the fare to the passenger’s destination with $775 as maximum limit

When you arrive over 4 hours late at your destination — 400% of the fare to the passenger’s destination with $1,550 as maximum limit

You can call Sun Country customer care at 1 (651) 905–2737 for any refund concerns. It also reverts to your text messages. If you haven’t been able to get through, feel free to reach out to us at +1–844–414–9223.

Will Sun Country provide me a refund when it cancels a flight?

Flight cancellations can occur due to controllable or uncontrollable situations. Sun Country may provide an alternate flight when the flight got cancelled due to an uncontrollable reason. But Sun Country cancellation policy entitles you to a full refund when the reasons are within the control of Sun Country. You can also ask for a full refund if the flight was delayed by more than six hours. Take a look at the amenities, Sun Country provides.

• Book you on the next available Sun Country flight
• If your residence is not in the airport of flight origin, you may be provided lodging
• Ground transportation if the next flight is from another airport
• If you don’t want to be rebooked on another Sun Country refund policy, requires you to refund the ticket.

For controllable delays of four hours or more, Sun Country Airlines will provide a meal voucher redeemable at any establishment that sells food and accepts the vouchers.

How can I protect my fare when flying on Sun Country?

Getting your trip insured with Travel Guard, an insurance product, can provide you peace of mind with respect to fare. You can buy the product 24 hours before departure. Here are some benefits of Travel Guard.

• Cancel your trip due to an emergency and get your full fare reimbursed
• Covers meals and accommodation when there are delays
• Access to 24/7 assistance in rebooking flight.

How much does Sun Country Charge for Cancellations?

The following cancellation fees are included to help customers manage reservations. Your cancellation fee may vary depending on when you choose to cancel your flight with Sun Country Airlines. In order for you to manage your Sun Country Airlines flight booking more successfully, we are here to provide you with information about cancellation fees.

A price of USD 50 is assessed if you cancel a Sun Country flight reservation between 59 and 14 days before departure; a fee of USD 100 is assessed if you do so within 14 days of the flight's departure. If you make changes to your flight reservation more than 60 days before the departure date of the flight, there are no cancellation fees as per the Sun Country Cancellation Policy.

Call the Customer Support Team to Cancel your Sun Country Airlines Flight Bookings

Call +1 651-905-2737 if necessary, to cancel your Sun Country flights. A live representative of the airline can help you with a flight cancellation when you call Sun Country Airlines' toll-free hotline, which is available every day from 6:00 a.m. to 11:00 p.m. (Central Time).

You can write to them at the address provided to inquire about Sun Country cancellations and refunds in addition to calling them if you have questions like, “Does Sun Country reimburse for Cancelled flights?”. When you do this, you should decide to write to the Sun Country leadership. The following postal addresses are where Sun Country's corporate headquarters and airport are situated:

Is your upcoming trip too expensive and you are bothered? We can offer you a solution when you call us at +1–844–414–9223.